" The second message is from Bobbi, "Hey Joe, did you see that we made our EBITDA goals for the second quarter? Good news - huh?

Lets see I'm at the right level - Kelsey is in purchasing. Oh, I should ask her what Michael's and Preston's titles are. One of them asked that network question, "Do your products run on NT?" Joe assumes then that they must be network administrators or something.

He felt he nailed his reply, "Our system support engineers are the best in the business. Now what to do? He could go back to the office and then fight the traffic home or maybe he would do some cold calling in this part of town. Get some things going and then head home. He could walk in his front door at a reasonable hour.

But, before he starts he needs to check voice mail one more time. "Joe, this is Rod Stoneworth. Our machine finally got here today, please give me a call.

I'm really calling to confirm our P&R tomorrow at 3:00. Please give me a call. Oh, by the way I've got an idea that may help both of us."

Joe rifles through the rest of his voice mail and then decides to call Bishop about the task force. He reaches in the back of his Sedan and retrieves his suit jacket. There in the breast pocket is his Palm. Within just a couple of seconds he has dialed the main number to the regional office.

A pleasant recording apologizes for any inconvenience and assures him that a customer support staff member will help him shortly. The Muzak is interrupted a few moments later.

"Hey Kevin, this is Joe. Is Bishop in today?"
Kevin says, "Sorry Joe, Bishop is out of the office."